Location: Linden, Johannesburg
Mobile: 071 762 8289
"Thanks so much for looking after our dear little Snoopy so well once again. She was very talkative on the way home in the car and ‘’told’’ us all about her stay at the Five Star Cat Hotel! See you soon, I’m sure." Sonja Laxton
Frequently Asked Questions
"Just a BIG THANK YOU again for taking care of our girls. We could see how happy they were there, and after the noisy car ride home they adjusted very quickly back to home life. Thank you for the wonderful work you do." Heinrich
What are your rates?
Our rates vary depending on the villa chosen and the number of kitties sharing a villa. We have three types of villas. There is a single supplement for one cat, but the rate drops for every additional cat sharing a villa. We have a rate calculator on the front page of our website. This can also be accessed here.
What should I bring with me?
A carrier box and food if on a special diet. We supply Royal Canin Fit 32 and Hills Optimal Care only. Unfortunately, we can't stock the food to cater for all diets. You can also bring their favourite blanket and toys.
My cats have never been to a boarding cattery, and have never really socialized with other cats before. Could this be a problem?
It won’t be a problem, and we often board cats that are visiting a boarding cattery for the first time. Cats from the same family always get their own villa and are never mixed with other cats. Our indoor villas have barriers between them and are very secluded for the more anxious kitty. The deluxe garden villas have lofts above their patios, which offer a secluded hide-away and are spacious enough to provide plenty of space from their neighbours. All kitties can retreat into their villas which offer many secluded hiding spots. As a new client, you are able to fill in a boarding application form here.
What are your terms and conditions?
We have detailed terms and conditions, and these must be accepted before a booking can be made. These can be accessed from the footer of every page of our website, as well as from here <Terms and Conditions>.
What happens if my cat gets sick while at the cattery?
This is unlikely but can happen. We have a vet on call 24/7 for emergencies, but will generally take your cat to your vet. Your vet knows your cat best and has the history to ensure the correct treatment. The vet bill will be for your account.
Can I extend the stay?
Yes you can, availability permitting. Please let us know timeously, and we will extend your booking. You will receive an e-mail with the new dates and additional cost required, which must be settled before the extension commences.